All Industries
    Ecommerce / D2C

    AI that makes
    every shopper
    your best customer.

    Personalise at scale. Automate support. Optimise pricing in real time. AI transforms ecommerce from transactional to intelligent.

    Smart

    Recommendations

    24/7

    Support Agents

    Semantic

    Search Engine

    Dynamic

    Pricing AI

    If you run an ecommerce brand, you know this pain.

    The exact problems
    costing you revenue.

    01

    Generic recommendations that don't convert.

    Your 'You might also like' section shows the same items to everyone. Shoppers bounce because nothing feels personal.

    02

    Support is drowning in repetitive tickets.

    Your team answers 'Where's my order?' 200 times a day. Complex issues that need humans sit in queue.

    03

    Pricing can't keep up with the market.

    Competitors adjust prices hourly. Your team updates spreadsheets weekly. The opportunity is gone.

    04

    Stockouts kill revenue. Overstock kills margins.

    You're guessing demand by gut. Some SKUs sit for months while bestsellers go out of stock.

    McKH's approach

    How we solve it
    with precision AI.

    We don't bolt on a chatbot and call it AI.

    McKH embeds intelligence into your actual commerce stack — recommendations, search, support, and pricing — so the ROI compounds with every transaction.

    LLM Chatbots Semantic Search Rec Engines Pricing AI Demand Forecasting Analytics

    Deployment Process

    1
    Product AI Audit

    Systematic approach ensuring zero disruption to existing operations.

    2
    Custom Integration

    Systematic approach ensuring zero disruption to existing operations.

    3
    Ongoing Optimisation

    Systematic approach ensuring zero disruption to existing operations.

    4
    A/B Testing Built-in

    Systematic approach ensuring zero disruption to existing operations.

    Practical applications

    3 use cases delivering real ROI.

    Not hypotheticals. These are live workflows inside ecommerce brands we've worked with.

    Personalisation

    Hyper-Personalised Recommendations

    Every shopper sees a store built for them.

    Go beyond collaborative filtering. Our AI understands product semantics, browsing intent, and purchase context to surface exactly what each shopper wants — in real time.

    28% higher average order value
    Workflow
    01

    AI ingests catalog + behaviour data

    02

    Real-time intent model scores each visitor

    03

    Personalised recs served on PDP, cart, email

    04

    Model self-optimises from conversion signals

    Discovery

    AI-Powered Semantic Search

    Search that understands language, not just keywords.

    Shoppers type 'blue dress for summer wedding under $100' and actually find it. Semantic search understands synonyms, intent, and natural language.

    45% improvement in search conversion
    Workflow
    01

    Product catalog embedded with AI

    02

    Query intent parsed in real time

    03

    Results ranked by relevance + conversion probability

    04

    Zero-result pages virtually eliminated

    Support

    Automated Customer Support Agent

    24/7 support that actually resolves issues.

    An LLM-powered agent trained on your policies, catalog, and FAQ. Handles order tracking, returns, product questions — escalating only when a human is genuinely needed.

    80% of tickets resolved automatically
    Workflow
    01

    Train on your knowledge base + policies

    02

    Customer asks question via chat/email

    03

    AI resolves or escalates intelligently

    04

    CSAT monitored, model continuously improved

    Industry case study

    Real results.
    One brand's story.

    A fast-growing D2C fashion brand was losing 35% of customers to poor search and generic recommendations. We deployed AI-powered search and personalisation in 4 weeks.

    GrowthHigher AOV
    DiscoverySearch Conversion
    EfficiencySupport Automated
    RetentionReturn Rate Drop
    "

    "Our search conversion went from 12% to 31% in the first month. Customers are finding what they want — and buying more of it. McKH's AI feels like magic."

    Head of Product, D2C Fashion Brand
    Common Questions

    FAQ for
    Ecommerce

    Everything you need to know about our Ecommerce solutions, integrations, and how we build AI-powered products. Can't find the answer? Reach out to our support team.

    Let's Build Together

    Ready to Build an AI-Powered Store?

    Let's map a custom AI roadmap for your ecommerce brand. Free consultation, no commitment.